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DNS Configuration

1. MX Records

The first step in configuring your DNS is updating your MX records. MX records tell the world which server should receive e-mails destined for your domain, and deliver it to you. You can usually update the MX records for your domain from the same Control Panel you use for managing your DNS. You can safely keep your website hosted with another provider and only use our hosting services for the e-mail.

You should first remove all other MX records and then add the following, with the specified preference:



mx.emailarray.com       5
mx2.emailarray.com      10


It is not recommended to create CNAME records within your domain that point to EmailArray MX records and using those CNAME as your MX records.

2. Webmail Record

In order to take advantage of our Branding features, you must configure CNAME records within your domain for the webmail host.

You must create:


Forwards to

webmail.<yourdomain.com> webredirect.emailarray.com

3. Autodiscover Records

In order to simplify the configuration of modern e-mail clients such as Outlook and Thunderbird, as well as all your mobile devices, &nbsp;you can now use our Autodiscover & Autoconfig web services to automatically configure these clients. You have to add two *A*&nbsp;records in the DNS for your domain:

Basic and Enhanced Accounts:

A record hostname

Points to


Exchange Accounts:

A record hostname

Points to


Visit the “Autodiscover & Autoconfig” page for more information

4. Mail Server Records (optional)

You can create CNAME records for your domain that point to the various EmailArray incoming & outgoing servers and also to the admin/user control panels:


Forwards to

smtp.<yourdomain.com> smtp.emailarray.com
pop.<yourdomain.com> pop.emailarray.com
imap.<yourdomain.com> imap.emailarray.com
cp.<yourdomain.com> cp.emailarray.com

5. SPF Record

SPF record is a TXT record that specifies a list of authorized hosts that can send e-mails on behalf of a domain.

You must use the following SPF record.

v=spf1 include:emailarray.com -all

6. DKIM Records

You can set up DKIM for your domain from your Admin Panel.

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